How newjil Handles
Your Personal Data
These six principles guide every decision newjil makes about your personal data. They reflect our commitment to transparency, fairness, and the security of every player on the platform.
Minimal Collection
newjil collects only the personal data that is strictly necessary to operate the platform, verify player identity, process transactions, and comply with applicable Philippine law. We do not collect data for its own sake.
Secure Storage
All personal data held by newjil is stored using industry-standard encryption and access control measures. Player data is accessible only to authorized newjil personnel with a legitimate operational need.
Your Control
You have the right to access, correct, and request deletion of your personal data held by newjil at any time, subject to our legal retention obligations. Simply contact our support team to exercise your rights.
Full Transparency
newjil is upfront about what data we collect and why. This Privacy Policy is written in plain English so every Filipino player — whether based in Manila, Cebu, Davao, or Quezon City — can clearly understand how their information is handled.
No Unauthorized Sharing
newjil does not sell your personal data to third parties. We share data only with trusted service partners strictly necessary for platform operations — such as payment processors like GCash and Maya — and only under binding data protection agreements.
Regulatory Compliance
newjil operates in full compliance with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act 10173) and its implementing rules and regulations as enforced by the National Privacy Commission.
Rights Every newjil Player Has
Under the Philippine Data Privacy Act of 2012, you are entitled to the following rights with respect to your personal data held by newjil. These rights are free to exercise and can be initiated at any time.
Right to Access
You may request a full copy of all personal data newjil holds about you, including how it was collected and how it is being used.
Right to Rectification
If any of your personal data held by newjil is inaccurate or incomplete, you have the right to request that it be corrected promptly.
Right to Erasure
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to applicable legal retention requirements.
Right to Object
You may object to the processing of your personal data for direct marketing purposes or where processing is based on newjil's legitimate interests.
Right to Data Portability
You may request a structured, machine-readable copy of your personal data to transfer to another service where technically feasible.
Right to Lodge a Complaint
If you believe newjil has mishandled your personal data, you have the right to file a complaint with the Philippine National Privacy Commission (NPC).
1 Introduction
This Privacy Policy ("Policy") is published by newjil ("newjil", "we", "us", "our") and applies to all personal data collected from players, visitors, and registered users ("you", "your") of the newjil online gaming platform accessible at newjil.app and any associated mobile applications or sub-domains.
newjil is committed to protecting the privacy of every Filipino player who uses our platform. We operate in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, its Implementing Rules and Regulations, and the directives of the National Privacy Commission (NPC). Where applicable, we also adhere to internationally recognized data protection principles.
By registering a newjil account, accessing the newjil platform, or otherwise providing your personal data to newjil, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with any part of this Policy, you should not use the newjil platform.
2 Personal Data We Collect
newjil collects personal data from you in three ways: information you provide directly, information collected automatically as you use the platform, and information received from third-party verification and payment partners.
2.1 Information You Provide Directly
- Registration data: full legal name, date of birth, Philippine mobile number, email address, and residential address.
- KYC verification documents: government-issued Philippine ID (e.g., PhilSys National ID, Passport, Driver's License, UMID, SSS ID, Voter's ID), proof of address, and in some cases, proof of payment method ownership.
- Financial data: payment method details used for deposits and withdrawals, including GCash account references, Maya wallet identifiers, BPI or BDO account details, and InstaPay references. newjil does not store full card numbers or full bank account numbers on its servers.
- Communications: messages sent to newjil player support, feedback submissions, and any correspondence in connection with account management, disputes, or responsible gaming requests.
- Responsible gaming data: self-exclusion requests, deposit limit preferences, cooling-off period activations, and self-assessment responses where applicable.
2.2 Information Collected Automatically
- Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and unique device identifiers.
- Usage data: pages visited on newjil.app, session duration, games accessed, bet history, wagering patterns, deposit and withdrawal transaction logs, and platform navigation sequences.
- Location data: approximate geographic location derived from IP address for regulatory compliance and fraud prevention purposes.
- Cookie and tracking data: see Section 6 for full details on newjil's use of cookies and similar technologies.
2.3 Information from Third Parties
- Identity verification partners: confirmation of identity document authenticity and liveness detection results from newjil's KYC service providers.
- Payment processors: transaction confirmation data, fraud scoring signals, and chargeback notifications from GCash, Maya, and other payment partners.
- Regulatory and compliance data: information received from PAGCOR or other Philippine regulatory authorities in connection with compliance obligations.
| Data Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, government ID | You / KYC partner |
| Contact Data | Mobile number, email, home address | You |
| Financial Data | GCash/Maya reference, BPI/BDO account | You / Payment processor |
| Technical Data | IP address, device ID, browser type | Automatic collection |
| Usage Data | Games played, bets placed, session logs | Automatic collection |
| Communications Data | Support tickets, emails, chat logs | You |
| Responsible Gaming Data | Self-exclusion status, deposit limits | You |
3 How We Use Your Personal Data
newjil uses the personal data it collects only for legitimate, specified purposes. Below is a clear summary of what we do with your data and why:
- Account registration and management: To create and maintain your newjil account, verify your identity, and ensure only one account exists per player.
- KYC and age verification: To confirm that you are at least 21 years of age and legally permitted to use the newjil platform under Philippine law and PAGCOR-applicable regulations.
- Payment processing: To facilitate deposits and withdrawals via GCash, Maya, GrabPay, BPI, BDO, Metrobank, and InstaPay in Philippine Pesos (PHP).
- Platform delivery and personalization: To operate the games, sports betting markets, and other features of the newjil platform, and to personalize your gaming experience based on your preferences and history.
- Customer support: To respond to queries, resolve disputes, process account closure requests, and handle responsible gaming requests such as self-exclusion.
- Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, multiple account abuse, bonus exploitation, money laundering, and other prohibited conduct.
- Regulatory compliance and AML: To comply with applicable Philippine anti-money laundering laws, PAGCOR regulatory obligations, and National Privacy Commission requirements.
- Marketing communications: To send you information about newjil promotions, bonuses, and new game releases where you have provided consent or where we have a legitimate interest. You may opt out at any time.
- Responsible gaming: To monitor gameplay patterns for indicators of problem gambling and to enforce deposit limits, cooling-off periods, and self-exclusion agreements you have put in place.
- Platform improvement: To analyze aggregated, anonymized usage data for the purpose of improving platform performance, game selection, and user experience.
4 Legal Basis for Processing
Under the Philippine Data Privacy Act of 2012, newjil processes your personal data on the following legal grounds:
- Performance of a contract: Processing your registration data, KYC documents, and financial data is necessary to create and operate your newjil account and to fulfill our obligations to you as a player on the platform.
- Compliance with a legal obligation: Processing data for AML compliance, KYC verification, regulatory reporting to PAGCOR, and age verification is required by applicable Philippine law.
- Legitimate interests: newjil processes technical and usage data for fraud prevention, platform security, and platform improvement. These legitimate interests do not override your fundamental privacy rights.
- Consent: Where newjil sends you direct marketing communications beyond what is operationally necessary, we rely on your consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.
5 Data Sharing & Disclosure
newjil does not sell your personal data. We share your data only in the following circumstances and only to the extent strictly necessary:
5.1 Service Partners
newjil works with a limited number of trusted third-party service providers who process personal data on our behalf under binding data processing agreements. These include KYC and identity verification providers, payment processors (GCash, Maya, GrabPay, BPI, BDO, InstaPay), cloud hosting and infrastructure providers, customer support tooling providers, and fraud detection and security partners.
5.2 Regulatory Authorities
newjil may be required to disclose personal data to Philippine regulatory authorities, including PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or law enforcement agencies, where required by law, court order, or regulatory direction.
5.3 Business Transfers
In the event of a merger, acquisition, restructuring, or sale of assets involving newjil, your personal data may be transferred to a successor entity. You will be notified of any such transfer and your rights under this Policy will continue to apply.
5.4 With Your Consent
newjil will not share your personal data with any other third party without your explicit consent, except as described in this Section.
6 Cookies & Tracking Technologies
newjil uses cookies and similar tracking technologies on the newjil.app platform to ensure the site functions correctly and to improve your gaming experience. Below is a summary of the cookies newjil uses:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential / Functional | Keep you logged in, maintain session state, remember language preference | Session / up to 30 days |
| Security | CSRF protection, fraud detection, bot detection | Session |
| Analytics | Measure platform usage, page performance, game popularity (aggregated, anonymized) | Up to 12 months |
| Marketing / Preference | Deliver relevant promotions based on your activity and preferences (with consent) | Up to 90 days |
You may manage your cookie preferences through your browser settings. Please note that disabling essential cookies may prevent certain features of the newjil platform from functioning correctly. Where consent is required for non-essential cookies, newjil will request this via a cookie consent banner on your first visit.
7 Data Retention
newjil retains your personal data for as long as your account is active and for such additional periods as are required by applicable Philippine law or regulatory obligation. Specific retention periods include:
- Account and KYC data: Retained for a minimum of 5 years following account closure, in accordance with AML and PAGCOR record-keeping requirements.
- Transaction records: Retained for a minimum of 5 years from the date of each transaction, as required by Philippine AML regulations.
- Support communications: Retained for 3 years from the date of each communication unless the subject matter requires a longer retention period.
- Marketing consent records: Retained for the duration of your account and for 3 years following account closure as evidence of consent.
- Self-exclusion records: Retained indefinitely to ensure that self-excluded players cannot re-register on the newjil platform.
- Technical and usage logs: Retained for up to 13 months for security monitoring and fraud detection, after which they are deleted or anonymized.
Upon expiry of the applicable retention period, newjil will securely delete or anonymize your personal data so that it can no longer be linked to you as an individual.
8 Data Security
newjil implements appropriate technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction. These measures include:
- TLS/SSL encryption for all data transmitted between your device and the newjil platform.
- Encryption at rest for sensitive personal data including KYC documents and payment references.
- Role-based access controls ensuring that personal data is accessible only to newjil personnel with a demonstrated operational need.
- Multi-factor authentication for all newjil internal systems that hold player personal data.
- Regular penetration testing and vulnerability assessments by qualified security professionals.
- Incident response procedures designed to detect, contain, and report personal data breaches within timeframes required by Philippine law.
While newjil takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own newjil Login credentials and for notifying us immediately if you suspect unauthorized access to your account.
9 Children & Minors
The newjil platform is strictly restricted to individuals aged 21 years and above in accordance with Philippine regulatory requirements for casino-style online gaming. newjil does not knowingly collect personal data from anyone under the age of 21.
If newjil becomes aware that personal data has been collected from a player who is under 21 years of age, the associated account will be immediately suspended, all personal data will be deleted, and any deposits or winnings accrued on that account will be handled in accordance with applicable regulatory guidance.
If you are a parent or guardian and believe your child has accessed the newjil platform or provided personal data to newjil, please contact us immediately at [email protected] so we can take prompt action.
10 Exercising Your Privacy Rights
To exercise any of the privacy rights described in this Policy — including access, rectification, erasure, objection, data portability, or complaint — you may contact the newjil Data Protection Officer (DPO) using the details in Section 13.
When submitting a privacy rights request, please include:
- Your full name and registered newjil username.
- Your registered Philippine mobile number or email address for identity verification.
- A clear description of the right you wish to exercise and, where applicable, the specific data you are requesting access to or deletion of.
newjil will acknowledge receipt of your request within 5 business days and will endeavor to fulfill or respond to your request within 30 calendar days, subject to any legal or regulatory constraints that apply. In complex cases, this period may be extended by up to an additional 30 days with prior notification to you.
11 International Data Transfers
newjil primarily stores and processes personal data within data centers serving the Philippine market. In certain circumstances, personal data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure partners operating regional data centers in Asia-Pacific.
Where such cross-border transfers occur, newjil ensures that:
- The receiving country provides an adequate level of data protection as recognized by the National Privacy Commission, or
- Appropriate safeguards are in place through binding contractual clauses or equivalent data transfer mechanisms approved under Philippine data privacy law.
newjil will not transfer your personal data to any country or territory without ensuring that appropriate protections are in place consistent with the Data Privacy Act of 2012.
12 Updates to This Privacy Policy
newjil reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes to this Policy, we will:
- Update the "Last Updated" date at the top of this page.
- Notify registered players via email to their registered address where the changes are significant.
- Display a notice on the newjil platform for a reasonable period following the update.
Your continued use of the newjil platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you should cease using the platform and may request account closure by contacting [email protected].
The current version of this Privacy Policy is always accessible at newjil.app/privacy-policy.
13 Contact & Data Protection Officer
If you have any questions, concerns, or requests relating to this Privacy Policy or the way newjil processes your personal data, please contact our Data Protection Officer (DPO):
Email (plain text — not a link): [email protected]
Subject line: Privacy Rights Request or DPO Inquiry
Please include your registered newjil username and mobile number in all DPO correspondence to assist with identity verification.
newjil's DPO is available during standard Philippine business hours (Monday to Friday, 9:00 AM – 6: 00 PM PST).
Your Privacy Is Protected.
Your Game Is Waiting.
Now that you know exactly how newjil protects your personal data, explore the full platform with confidence. From slots and bingo to live casino and sports — it's all here, secure and fair, for Filipino players 21 and above.
21+ only | Play Responsibly | PAGCOR Regulated Market